When Leadership Fails: A Store in Decline
Lately, my motivation has been slipping—and I know I’m not the only one. The energy across the team feels heavy. Heads are down, conversations are cautious, and people are second-guessing even the most basic tasks. It’s like we’re all walking on eggshells, asking unnecessary questions just to avoid potential conflict. It’s dehumanizing. What makes it worse? The person everyone seems to fear is the one making the most mistakes. Not minor slip-ups, but amateur errors that have no place at the General Manager level. It’s frustrating to watch someone project incompetence onto the team while their own actions go unchecked. It’s a twisted narrative—and one that’s damaging morale. Every day, I walk in and brace myself for what hasn’t been done. The store is falling apart. We’re behind on our workload, and what used to flow smoothly now takes twice as long. People are being shuffled around aimlessly, while others take advantage of the chaos and clock out mentally. Accountability has vanished...